Provides complete remote IT infrastructure and desktop monitoring services for small, medium and large businesses (The IT Service Provider manages all your IT requirements from his own premises at a specified location). As part of this service, we will plan, design, procure, install, setup and implement your company's complete IT Infrastructure, including Cabling & Networking (Wired / Wireless), Servers & Backups, Internet / Firewalls, Anti-Virus & Data Protection, Desktop PCs, Mobile Products (Tablets & Smartphones), Laptops, Fax & Printers, Security & Surveillance, Access Control, and Telephony / PBX (VOIP or Cloud). Essentially, a complete turnkey IT solution for your business. A monthly fee is usually regulated by a 6 / 12 / 24 / 36 Month Service Level Agreement (SLA).